Privacy policy

Last updated: August 2026

At KODOLASKIN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices and rights you may have when you visit our website or purchase our products.

By using the KODOLASKIN website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide to us when you:

• Create an account
• Place an order
• Contact us
• Subscribe to our newsletter
• Request customer support
• Submit information through forms on our website
• Interact with our website or services

Depending on how you interact with us, this information may include:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Payment-related information
• Customer service communications
• Other information you voluntarily provide to us

We only collect information that is reasonably necessary to provide our services, process your orders, communicate with you, and operate our website.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include information such as:

• IP address
• Device type
• Browser type
• Operating system
• Date and time of access
• Pages visited
• Files or content requested
• Website interaction information

We use this information to help maintain website security, improve website performance, understand how visitors use our website, and provide a better user experience.

3. Cookies

KODOLASKIN may use cookies and similar technologies to operate and improve our website.

Cookies may help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand how visitors use our website
• Improve website functionality
• Analyse website performance
• Provide relevant marketing where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

4. Information Used to Process Orders

When you place an order with KODOLASKIN, we use the information you provide to process and fulfil your purchase.

This may include your:

• Name
• Email address
• Phone number, where required
• Billing address
• Shipping address
• Order information

This information may be shared with relevant service providers involved in payment processing, order fulfilment, and shipping.

KODOLASKIN uses Selfnamed as a fulfilment and dropshipping partner. Information necessary to fulfil your order may therefore be shared with Selfnamed and relevant delivery providers.

Selfnamed's privacy practices may also apply to information processed by Selfnamed as part of the fulfilment service.

5. Payment Information

When you make a purchase, payment information is processed through the payment provider selected and available at checkout.

Depending on the payment method used, payment providers may collect information such as payment card details or other payment-related information.

KODOLASKIN does not need to retain complete payment card details when these are processed directly by the relevant payment provider.

Payment information is handled according to the privacy policy and security practices of the applicable payment provider.

6. Shipping and Delivery

To fulfil and deliver your order, we may share necessary information with our fulfilment and shipping partners.

This may include:

• Your name
• Delivery address
• Email address
• Phone number, where required
• Order details

This information is used to prepare, ship, track, and deliver your order and, where necessary, to resolve delivery issues.

7. Customer Communications

If you contact KODOLASKIN by email or through another available communication channel, we may collect the information you provide, such as your name, email address, phone number, order number, and the content of your message.

We use this information to:

• Respond to your questions
• Provide customer support
• Handle complaints
• Assist with orders
• Resolve shipping or product issues
• Improve our customer service

If you contact us about an existing order, please include your order number so we can assist you more efficiently.

8. Marketing Communications

If you choose to subscribe to our newsletter or other marketing communications, we may use your email address to send you information about:

• New products
• Promotions
• Special offers
• Brand updates
• Events
• Other KODOLASKIN news

Marketing communications are sent where you have provided the required consent.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant communication.

9. Third-Party Service Providers

We may use trusted third-party service providers to help operate our business and website.

These may include providers involved in:

• Website hosting
• Shopify and e-commerce services
• Payment processing
• Order fulfilment
• Shipping and delivery
• Analytics
• Customer support
• Email marketing
• Website security
• Other technical services

These providers may process personal information only as necessary to provide their services or fulfil their contractual obligations.

10. Shopify

Our online store is powered by Shopify. Shopify may process certain personal information in connection with operating our online store, payment processing, security, analytics, and other services.

Your use of our website may therefore also be subject to Shopify's applicable privacy practices.

11. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

• The nature of the information
• The purpose for which it was collected
• Whether you have an active customer relationship with us
• Legal and regulatory requirements
• Accounting and record-keeping obligations
• The need to resolve disputes or enforce our agreements

When personal information is no longer required, we may securely delete or anonymise it where appropriate.

13. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain processing activities
• Request a copy of your personal information in a portable format
• Withdraw consent where processing is based on consent

These rights may be subject to certain legal limitations and exceptions.

To exercise a privacy right, please contact us using the contact information provided below.

14. Children's Privacy

Our website and products are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

15. International Data Transfers

Some of our service providers may process personal information in countries outside your country of residence.

Where required by applicable law, we take appropriate measures to help ensure that personal information transferred internationally receives an appropriate level of protection.

16. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

18. Contact Us

If you have any questions about this Privacy Policy or how KODOLASKIN handles your personal information, please contact us:

Email: info@kodolaskin.com

If you are contacting us about an existing order, please include your order number where possible so we can assist you more quickly.

Thank you for trusting KODOLASKIN with your personal information.